Frequently Asked Questions

Here to help you with all your shopping inquiries at A Sunny Boutique.

Orders & Cancellations

Can I change or cancel my order?

You can change or cancel your order before 2:00 PM CST on the dispatch day. Once dispatched, your order will fall under our Returns policy.

See our Cancellation Policy for full terms.

Shipping & Delivery

Where do you ship to?

We ship to locations within the United States only; we do not offer international shipping.

When will my order ship and how long does delivery take?

Orders are handled within 1–3 business days (Mon–Sat) and transit takes approximately 5–10 business days (Mon–Sat). The total delivery estimate is 6–13 business days from order placement. Orders placed before 2:00 PM CST are processed the same business day.

What shipping options do you offer?

We provide Standard Shipping only, and do not offer expedited or overnight options.

Do you offer free shipping?

Yes, we offer free Standard Shipping on orders over $75. For orders below that threshold, a flat shipping fee of $4.99 applies. All prices are in USD.

See our Shipping Policy for full timelines.

Returns, Exchanges & Refunds

What is your return window?

You have 30 days from the date of delivery to return both defective and non-defective items in new and unused condition, complete with original packaging.

Who pays for return shipping?

For change-of-mind returns, the customer is responsible for return shipping costs. If the return is due to our error (such as a wrong item or defect), A Sunny Boutique will cover the return shipping. There is no restocking fee.

How long does a refund take?

Refunds are processed to the original payment method in USD within 5 business days after we receive the returned item; please note that banks may add 1–2 additional business days for processing.

See our Return & Refund Policy for full terms.

Payments

What payment methods do you accept?

We accept the following payment methods: Visa, MasterCard, PayPal.

Is my billing in USD and is my checkout secure?

Yes, all billing is in USD, and our checkout process uses encrypted HTTPS to ensure your information is secure.

See our Payment Policy for transaction details.

Security & Privacy

Is my information safe?

Your information is safe with us; our checkout process uses industry-standard SSL/TLS encryption, and we do not store full card details as payment gateways handle that.

See our Privacy Policy for how data is handled.